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Microtek KnowledgeBase

Use the Microtek KnowledgeBase to get the answers you need for all your sales, service, and technical support questions.

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Recently added articles:
Category
1. My ScanWizard software does not find my scanner, even though it is connected to my computer and it’s powered ON with the ready light on and steady. How can I fix this?   Scanners
2. I have lost my serial number for my Adobe or Silverfast software that came with my scanner. How can I get a new one?   Customer Service
3. My scans show up faded or washed out when using Silverfast with my ArtixScan M1. How can I fix this?   Scanners
4. A normal scan appears overexposed (too light) after using the Multi-Exposure feature in the SilverFast software included with the scanner. What can be done to fix this problem?   Scanners
5. How do I reset my preferences in Macintosh OS X?   Scanners


Frequently viewed articles:
Category
1. My ScanWizard software does not find my scanner, even though it is connected to my computer and it’s powered ON with the ready light on and steady. How can I fix this?   Scanners
2. How can I get Windows Vista drivers for my scanner?   Product How to's
3. Your driver downloads page has two ScanWizard drivers to choose from for my scanner. Which driver should I choose to make my scanner work, ScanWizard 5 or ScanWizard Pro?   Product How to's
4. How do I install ScanModule v5.1?   Scanners
5. Does my scanner have a lock?   Technical Support

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