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Technical FAQs     How do I download and install ScanWizard 5 v5.93 on my Windows computer?


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How do I download and install ScanWizard 5 v5.93 on my Windows computer?
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Click on the link(s) below for step by step instructions on how to download and install ScanWizard 5 v5.93 in Windows.

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KB No: KB-00006  
Title: Downloading and installing ScanWizard 5 v5.93 WITHOUT OCR ENGINE for Windows  


Before you begin: Make sure to backup all your scanned pictures and documents before you proceed with the instructions below.


1. Uninstalling and cleaning out the entire ScanWizard 5 driver files from your computer.

UNINSTALL INSTRUCTION FOR SCANWIZARD 5 (ScanMaker Series Current)

Note: During the uninstall process in step “1a”, you may get a notice in a popup menu that reads, “ Do you want to delete shared files”. Click on the Yes To All button and then continue to step 1b.

a. From your computers Desktop click on the Start button. Then go to Programs and you will notice Programs roll down appear. From the Programs roll down select Microtek ScanWizard 5 for Windows. From the ScanWizard 5 for Windows roll down menu select and click on the option to Uninstall Microtek ScanWizard 5 for Windows. You will notice an Uninstall Shield splash on your monitor and it will display all the files that it will uninstall.

Note: For Windows, 2000 & XP. You will need to skip step “b” through “e” and go directly to step f.

b. Close the Uninstall shield once it has completed the uninstallation of ScanWizard and return to your Desktop. From the Desktop click on the Start button. Then go to Search or Find. A roll down menu will display for Search or Find, where you will select and click on Files or Folders. This will in turn open a window named Search or Find Results where you need to locate a field called NAMED. In the named field type the file name TWAIN and make sure to select the C:\ Drive in the Look In field. Then click the Search or Find button.

c. Once your computer has finished searching the C:\ for all files with the name TWAIN. You will need to delete all files with the file name TWAIN located in the [C:\Windows] directory ONLY. Do not delete TWAIN files located in any other directory including any sub directories of C:\Windows\.

d. After deleting the TWAIN files in the C:\Windows directory; we will perform a new search. Therefore click inside of the named field and delete the word TWAIN and type in a new file name TWUNK. Then click the Search or Find button. Once your computer has finished searching the C:\ for all files with the name TWUNK. You will need to delete all files with the file name TWUNK located in the [C:\Windows] directory ONLY. Do not delete TWUNK files located in any other directory including any sub directories of C:\Windows\.

e. After deleting the TWUNK files in the C:\Windows directory; we will perform a new search. Therefore click inside of the named field and delete the word TWUNK and type in a new file named MICROTEK. Make sure that you type in C:\ in the look in field. Then click the Search or Find button.

f. From your computers the Desktop click on the Start button. Then go to Search or Find a roll down menu will display for Search or Find, where you will select and click on Files or Folders. This will in turn open a window named Search or Find Results where you need to locate a field called NAMED. In the named field type the file name Microtek and make sure to select the C:\ Drive in the Look In field. Then click the Search or Find button. Once your computer has finished searching the C:\ for all files with the name MICROTEK. You will need to delete a folder with the file name MICROTEK located in the C:\ directory ONLY. Do not delete MICROTEK files or folders located in any other directory including any sub directories of C:\. Return to the Desktop once procedure has been completed.

Note: If the computer does not find a Microtek folder in the C:\ directory just go ahead and close the search window and return to the computer’s Desktop.



2. Downloading the ScanWizard 5 Driver from the Microtek Support Site.

Note: Please make sure that you download only the corresponding driver to your scanner. Installing a driver other than the driver recommended by Microtek or Microtek technicians can result in the improper function and or corruption of the scanner driver installation.

a. From the Microtek home page, click on Download Drivers. If you are not at the Microtek web site click on the following link, http://support.microtek.com/driver_download.phtml and then go to step “b”.

b. On the next screen locate the “Select Product” roll down menu in Step 1.

Note: It is very important that you select the correct Microtek scanner. Selecting a model other than the one you currently own can result in a download of the wrong driver. If you do not know the scanner model you currently own please locate the scanner model number label on your scanner and contact Microtek Customer Service at 310-687-5940 or email sales@microtek.com with that information.

c. This will bring you to Step 2 where you will select the scanner model from the roll down menu.

d. Make sure to select the current Operating System installed on your computer from the list of operating systems category in Step 3. Once you have made your OS selection press the GO button just below the OS menu.

e. Locate and select your Internet connection speed type in the driver downloads window and then press the GO button to continue.

f. Under the Description category you will see a description of the latest driver and update software for your scanner model. Click on the File or Files link just to the right of the file description menu, to begin the download process of the latest scanner driver and driver extras software.

g. A File Download window will splash on your monitor prompting you to select whether you want to save the driver files or open from the current location. We recommend that you save to your computer. Click the Save button to continue.

h. Now a Save As window will splash, select the Desktop from the roll down menu in the Save In field.

i. Next click on the “Create New Folder Icon” just to the right of the Save In field. The icon is an image of a yellow folder with a yellow asterisk on the upper right hand corner of the icon.

j. A new folder will splash in the Save As window with a prompt that will allow you to rename the folder from “new folder” to “ScanWizard Driver”.

k. Once you have renamed the folder ScanWizard Driver double click on it.

l. Notice that the folder named ScanWizard Driver is now in the save in field. When this has happened click the Save button at the lower right side of the Save As window and the files will begin to download to the ScanWizard Driver folder.

Note: Follow the same procedure for all files that you are required to download.

m. Once you have downloaded all digital files to the ScanWizard Driver folder on your Desktop, we will need to reboot your computer in safe mode.

Note: For Windows 95, 98, ME, 2000 & XP. You will need to tap the F8 key during the boot-up process in to command Windows to display the Windows Start Up Menu.

Tip: tap the F8 key 2 times per second and begin the tapping 4 seconds after you have started your computer from a cold boot. This will bring the Windows Start Up Menu where you will need to select option number 3 or the SAFE MODE option and press enter on your keyboard.



3. Unzipping Downloaded Files From ScanWizard Driver Folder.

a. Unzip the files you downloaded to the ScanWizard Driver folder on your Desktop. The files should be unzipped while the computer is running in safe mode. Click on each one of the files you downloaded and you will see window splash that will ask if you want to unzip the files.

Note: Make a note of the directory that the WinZip extractor program will use to extract the driver files. Usually it is in a folder in the C:\ drive.

b. Click the unzip button and the computer will unzip the files to C:\ScanWizard 5 folder. Repeat the same step for all files that were downloaded. Once all files have been unzipped the files are ready to be installed to your computer.



4. Installing The Unzipped Scanner Driver Files

Important Note: Please make sure that your scanner cable is disconnected from your computer prior to installation of the ScanWizard driver.

a. From the Desktop locate the My Computer icon and double click on the icon. A screen called My Computer will splash on the monitor.

b. Look for the C:/ drive and double click.

c. Locate the ScanWizard 5 folder with the extracted scanner driver files and double click on the folder.

d. Inside the ScanWizard 5 folder you will find one or more file folders. The SETUP icon will be located in the first file folder. You will need to double click on the Disk 1 folder.

e. Inside of the Disk 1 folder, you will find several more icons, one of which will be identified as a SETUP.EXE or just SETUP. The important thing is that it looks like a picture of a monitor with a blue screen and it has an open floppy box in front of it. When you find the Setup icon double click on it. This will begin your ScanWizard 5 installation in safe mode.

f. Follow the installation wizard instructions on the monitor and once the installation is complete simply restart your computer.

Reminder: Connect your scanner cable to your computer and make sure that your scanner is on and ready prior to restarting the computer.

Note: Your computer will automatically reboot into normal mode once the computer is restarted.



5. Testing The Scanner

a. Once you have booted to the Desktop, test the scanner by going to START>PROGRAMS>Microtek ScanWizard 5 for Windows>Scanner Test.

b. A Scanner Test Window will splash on your monitor, click on the flat bed icon once.

c. This will activate the scanner test function. The scanner will then perform a rough draft scan of your image.

Note: If the scanner passes this test then you have successfully installed your scanner driver software.

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